Sessions & Schedule

Keynote Speakers

Keynote speakers at the 18th Annual Case Management Conference, Teamwork to Make a Dream Work: Collaborations for Effective Outcomes, include the following nationally acclaimed speakers. For biographical sketches of all the presenters please visit Sessions & Schedule: Speaker & Faculty List page.

Opening Address: The Principles and Core Functions of Effective and Efficient Case Management


Walter Kisthardt, Ph.D., MSW
Park University BSW Program
Parkville, MO

It has been over thirty years since the National Institute of Mental Heath sanctioned case management as the "essential linchpin" of community-based care for persons with disabilities. Much has been learned regarding best practice in case management since that time. Dr. Kisthardt will review the six principles and seven core functions of strength-based, person-centered case management. Examples from programs that he has consulted with in 42 states, England, and New Zealand will be integrated to highlight key points. Dr. Kisthardt will also infuse poems from his book "You Validate My Visions" and music from his CD "On Your Case" to illustrate points in a creative, poignant, and humorous manner.

Participants will be able to:

  1. Describe five core outcomes of every helping contact.
  2. List the six principles of effective case management.
  3. Identify the seven core functions of strengths-based, person-centered case management.

Plenary Address: The Provision of Individualized, Integrated, and Comprehensive Care


Neva Chauppette, Psy.D.
Woodland Hills, CA

An overarching principle for best practice is evidenced by the provision of individualized, integrated, and comprehensive care. Persons served should be assessed and treated for conditions that co-morbidly present with addiction across multiple domains. Assessment should result in a delineation of placement on the continuum of change. During this session, participants will learn how to use the Stage of Change Model to increase motivation to change along with awareness, acceptance, and ownership of change. They will also learn to view treatment patterns across all problematic domains from a perspective of offering something different and how treatment planning should be driven by and tied to ongoing assessment with involvement from the person served at every level.

Participants will be able to:

  1. Describe individualized, integrated, and comprehensive care.
  2. Define Stage of Change Model and how it is used in both assessment and treatment.
  3. Apply integrated awareness, acceptance, and ownership into assessment and treatment planning.

Closing Address: Don’t Miss Your Life


Joe Robinson
Work to Live
Santa Monica, CA

Many lives these days are missing in action, caught up with e-devices, work, and stressing about work. Life is the best stress buffer; however accessing it requires skills that we are never taught. Joe Robinson shows how to activate the most gratifying life with the tools of life intelligence. Like emotional intelligence, they are savvy beyond IQ essential for skillful living. We can’t play hopscotch with a flow chart. We need a separate skill-set to live fully, one based on intrinsic motivation, not the usual external yardsticks. Joe’s presentation will give participants the tools and inspiration to activate the fullest life through the power of engaged experience.

Participants will be able to:

  1. Identify three core psychological needs and satisfy them.
  2. Identify passions and enjoy life to the fullest.
  3. Create living time from a busy schedule.

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